Privacy Policy

Effective Date: 28.11.2024

Introduction Welcome to Älykäsi (“we,” “our,” “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our multivendor online marketplace (“the Marketplace”), available at www.alykasi.com. This policy applies to both artisans (“Vendors”) and customers (“Customers”).

Information We Collect

1. Personal Information We may collect the following personal information when you register, make a purchase, or interact with the Marketplace:

   • Name
   • Email address
   • Phone number
   • Billing and shipping addresses
   • Payment information (processed securely through third-party payment processors)

2. Vendor-Specific Information

   • Business name
   • Tax identification numbers
   • Product information
   • Bank account details (for payouts)

3. Automatically Collected Information

   • IP address
   • Browser type and version
   • Device information
   • Log data (e.g., access times and pages viewed)
   • Cookies and tracking data

How We Use Your Information

1. To Provide and Improve Services

   • Facilitate transactions between Vendors and Customers.
   • Maintain and enhance the functionality of the Marketplace.

2. Communication

   • Respond to inquiries, provide support, and send transactional emails.
   • Notify you about updates, promotional offers, or important information.

3. Vendor-Specific Uses

   • Process payouts and manage vendor accounts.
   • Verify vendor identity and compliance with Marketplace policies.

4. Security and Fraud Prevention

   • Detect and prevent fraudulent activities, unauthorized access, and other illegal activities.

How We Share Your Information

1. With Vendors

   • Customers’ information (e.g., name, address) is shared with Vendors for order fulfillment.

2. With Service Providers

   • Third-party services such as payment processors, hosting providers, and analytics tools that help us operate the Marketplace.

3. As Required by Law

   • To comply with legal obligations, enforce our Terms of Service, or respond to legal requests.

4. In Business Transfers

   • In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

Cookies and Tracking Technologies We use cookies and similar technologies to:

• Remember your preferences.
• Analyze site usage and performance.
• Serve targeted advertisements.

You can control or disable cookies through your browser settings.

Data Security We implement reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights and Choices

1. Access and Update Information

   • You can access and update your account information by logging into your account.

2. Opt-Out of Marketing Communications

   • You may opt-out of promotional emails by following the “unsubscribe” link in our communications.

3. Data Deletion

   • Request deletion of your personal data by contacting us at [Contact Email].

4. Cookies Management

   • Adjust your browser settings to control cookie use.

International Users If you are accessing the Marketplace from outside Finland, please note that your information may be transferred, stored, and processed in Finland, where our servers are located.

Children’s Privacy The Marketplace is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We encourage you to review it periodically. The “Effective Date” at the top will indicate the latest revision date.

Contact Us If you have any questions about this Privacy Policy, please contact us at:

• Email: info@alykasi.com
• Address: Åkerlundinkatu 8 33100 Tampere, Finland

Thank you for trusting Älykäsi with your personal information.